Terms of Service

These Terms of Service ("Terms") govern your access to and use of miyana.shop (the "Service"), operated by miyana.™ Fragrances powered by Miyabi & Co.™ ("miyana.", "we", "us"). By using the Service, you agree to be bound by these Terms.

1. Accounts

You can order as a guest, and you do not need an account to check out. If you create an account, you agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activity that occurs under your account.

2. Orders and Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of GST. We reserve the right to refuse or cancel any order, including but not limited to cases where pricing or stock errors are identified. If your order is cancelled after payment has been processed, a full refund will be issued.

3. Shipping

We ship across India via Delhivery and other partners. The delivery estimate for your address is shown at checkout, and we will confirm it again on your order. Risk of loss and title for items purchased pass to you upon delivery of the item to the carrier. See our Shipping Info page for details.

4. Returns and Refunds

Unopened products in their original packaging may be returned within 7 days of delivery for a full refund. Due to the personal nature of fragrances, opened or used products cannot be returned. See our Returns page for full policy.

5. Product Information

We make every effort to display product information accurately. However, we do not warrant that product descriptions, images, or other content are error-free. Scent profiles are subjective; descriptions are intended as guidance.

6. Intellectual Property

All content on the Service — including text, graphics, logos, images, and software — is the property of miyana.™ Fragrances powered by Miyabi & Co.™ or its content suppliers and is protected by Indian and international copyright, trademark, and other laws.

7. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation.
• Interfere with or disrupt the Service or servers or networks connected to the Service.
• Attempt to gain unauthorised access to any portion of the Service or any other accounts, computer systems, or networks.

8. Limitation of Liability

To the maximum extent permitted by law, Miyana shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

9. Indemnification

You agree to indemnify and hold harmless Miyana and its officers, directors, employees, and agents from any claim or demand arising out of your breach of these Terms or your use of the Service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

This is a placeholder terms document. Please consult a qualified legal professional before treating this as final.